AST Networks Information Page

  SOFTWARE

All services and sites will be moved to the new servers during May.
Control Panel, email, ftp and stats logins will not change and you can access them the same way.
The Control Panel can be accessed at:
http://controlpanel.yourdomain.com or http://controlpanel.e-nethost.com

All support email should be directed to support@cfmenterprises.com.
Sales related questions can be directed to sales@cfmenterprises.com.
Billing questions can be directed to billing@cfmenterprises.com.

Important Notes:
If you are using external DNS you will need to update you website and mail IP's with the new server IP's.
You can view the new IP assigned to your website by clicking on the "Website Settings" icon in the control panel.

All domains should use the following nameservers:

ns.e-nethost.com
and ns2.e-nethost.com

If your domain uses a different DNS server you should change to the correct DNS servers to keep your site functional.
Domains registered through us by ENOM already have this change applied.
The deadline to update DNS will be June 1 2006. Any sites using astnetworks.com or any other dns server will not be functional after this date.

Reseller DNS:
If you are using custom DNS servers you need to change the primary IP to use:
216.40.230.128
The secondary IP will stay the same and should be 69.61.58.43
Resellers already using ns.e-nethost.com and ns2.e-nethost.com do not need to modify the nameservers.

Mail:
Email accounts will be transferred to the new mail server on Saturday May 13th.

Frontpage:
If your site uses frontpage forms and they stop working correctly after the server transfer you may need to repair the extensions from within the control panel.
After repairing extensions if your form still does not work re-publishing it in frontpage will generally fix the problem.

Billing:
All packages, plans and payment cycles will remain the same. Past due accounts will NOT be transferred to the new servers.
As of May 15th all billing and payments will be made to CFM Enterprises.



 

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